Billing
MISC > Billing. How to check my company's information.
How to check my plan information?
Log in to the User Portal.
On the left navigation panel, click on "Account" and enter the "Billing" section.
The "Overview" tab opens. Here, you can see your plan information and your purchased Add-ons.
How to monitor my usage and limits
In the Billing section, navigate to the "Usages and Limits" tab. Here, you can see your available products, including the quantity of used and available limits for each one.
In the "Monthly use of your products" section, you can review the usage of each feature within the current month. You can also review past months' data by changing the reporting period using the calendar icon.
View the records behind your usage
To see what counts toward a limit, click the eye icon (View records) next to its name. Not every limit has records yet; the icon only shows on limits that do.
The dialog lists each record for the selected month, such as every bot launch from Studio Pro. Each row shows when the usage was counted (in UTC), the user, the workflow, the consumed units and the status. Click the arrow under Details to see more about a record, such as when the launch started and the IP address.
Click Export all records (CSV) to download every record for the month as a CSV file. Records from before this view was added may show some details as "Not recorded".
How to check my company's information?
In the Billing section, navigate to the "Company info" tab. Here, you can find general information about your company, such as:
- Legal name
- Company ID
- Business Region
- Address
- City
- State
- ZIP Code
- Country