Billing
MISC > Billing. How to check my company's information.
How to check my plan information?
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Log in to the User Portal.
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On the left navigation panel, click on "Account" and enter the "Billing" section.
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The "Overview" tab opens. Here, you can see your plan information, the Add-ons available according to your tier, and the complementary Add-ons with usage counters.
You can reach out to your Success Manager by clicking on the "Contact me!" button on the first card.
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How to request an Add-on?
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Log in to the User Portal.
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Go to "Billing".
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In the "Overview" tab, you can see the "Add-ons" section. Click on "Manage Add-ons".
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- Choose the specific Add-on you want to purchase. Click "Order now" on the selected card.
- The request form opens. Specify the number of licenses you need in the "Count" parameter, read the information, and check the cost. To confirm your request, click "Order now".
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- Done! Your Success Manager will reach out to you to confirm all the details.
How to know what free Add-ons are available?
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Navigate to the Portal URL and log in.
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Go to the "Billing" page.
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In the "Overview" tab at the bottom of the screen, you can see the "Usages" section with information about your Add-ons.
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How to check my company's information?
- Navigate to the "Billing" page.
- Click on the "Company info" tab.
There, you find general information, such as:
- Legal info (name, address, Company ID, and Region).
- Account Owner.
- Billing contacts.
- Admins.
If you are the Account Owner, you can also edit these roles whether to add, remove, or change members.
Updated over 1 year ago