About the Company

ElectroNeek is an Intelligent Automation Platform empowering MSPs (Managed Service Providers) and their clients with cutting-edge technology that seamlessly automates end-to-end business processes. This platform offers a wide range of low-code automation tools, based on AI (Artificial Intelligence), RPA (Robotic Process Automation) and IDP (Intelligent Document Processing) technologies.

About User Portal

ElectroNeek User Portal is the space where you can access the Platform and its products. Here you find everything you need to download them, manage your team's accounts and workflows, control API credentials, and access a wealth of learning content.

Our products are organized as follows:

• AI Agent Management - Create, manage and deploy AI Agents and Workflows to integrate hundreds of SaaS applications using pre-built connectors, plus RPA bots, document processing and human inputs leveraging the entire ElectroNeek Platform.
• Document Intelligence - Extract structured data from images and documents using AI-powered models trained using natural language. Use these models with your AI Agents or RPA bots, or integrate them with your own apps or scripts.
• RPA Bot Orchestration - Build, deploy, and manage all your bots in one location. Our no-code/low-code architecture gives you easy-to-use automation.
• Partner Hub - Tools to run your ElectroNeek business: a CRM for your clients and deals, Lead Center, White Label for Bot Runner and Playbooks for partners.
• Service Hub - Our Support Center and Community Forum give you access to product and MSP expertise, with a built-in Support Portal.

How to Navigate it?

AI Agent Management

• Dashboard contains a visual summary of all the activity happening in your AI Workflows. You can even estimate how much time each workflow is saving your end users.
• AI Workflows are the operative unit of this module. With a user-friendly visual builder, you can integrate AI Agents with SaaS apps using pre-built connectors, as well as RPA bots and Document Streams.
• Runs show a real-time log of all the executions of your AI Workflows, including step-by-step reproductions to quickly identify errors.
• Connections are your AI Workflow and AI Agents' live link to your applications, such as email servers, messaging systems, ERP systems, and many more -- including ElectroNeek's own applications.
• AI Providers allows you to bring in your own AI vendor of choice, including options such as OpenAI, Anthropic Claude, Google Gemini, and more.
• Explore dozens of pre-created templates that you can import and modify with a couple of clicks, so you don't have to start your AI automation journey from scratch.
• Forms are an interaction layer for humans that can be used with ElectroNeek's AI Workflows. With the simple web-based drag-and-drop Form Builder, create Forms for humans to introduce information, review, and make decisions such as approvals.
• Tasks are Forms that have been assigned for a human user to fill in order for an AI Workflow to advance. This section acts as the "inbox" of a human user who collaborates within the AI Agent Management module of the ElectroNeek Platform.

Document Intelligence

• IntelliDocs is a powerful solution for intelligent document processing (IDP). It streamlines document workflows and enhances efficiency by accurately extracting information from various document types. It is ElectroNeek's IDP engine, leveraged in the Document Intelligence module.

RPA Bot Orchestration

• Studio Pro is a downloadable low-code, no-code tool that enables you to develop Bots capable of automating repetitive tasks by interacting with your desktop and browsers.

• Bot Runner is a downloadable tool that empowers you to execute your developed bots on any machine with ease. By leveraging Bot Runner, you can run your bots as frequently as needed, unlocking the power of automation across various environments and maximizing efficiency in your processes.

• Orchestrator: Orchestrator is an online platform that offers seamless access to connect, schedule, and launch your bots effortlessly. With Orchestrator, you can leverage the power of automation in a cloud-based environment, simplifying the management and orchestration of your bots. Experience the convenience of centralized control and scalability as you streamline your automation workflows.

• Easley AI: Easley AI, driven by GenAI technology, transforms business automation by simplifying workflows and coding through natural language. It reduces errors, fosters innovation, and is a versatile, user-friendly tool with multilingual support. Easley AI is a revolutionary solution, making automation accessible for everyone, and serves as your partner in progress.

Partner Hub

• CRM keeps your clients and deals in one place. Request quotes from ElectroNeek Sales and register resale opportunities from your deals and clients.
• Lead Center helps you find and unlock new leads, which are added to your CRM.
• White Label lets you design your own Bot Runner theme, with your name, logo, icon, link and colors.
• Playbooks (coming soon) are guides to launch, market, sell, deliver and grow your automation services with ElectroNeek.

Service Hub:

• Support Center: Ask for help, receive advice and leave some feature improvements creating requests for your Support Team specialists. When you create a request, we suggest documentation articles that match your question, so you can often find the answer right away.
• Community Forum: Ask questions to our other users, discuss topics and leave feature improvement requests by accessing this RPA community.

Account

Depending on your role and permission in the organization you can see:

• User Information: See your account settings and the products you have access to.
• Billing: Access your subscriptions, add-ons, and payment transactions.
• Team: Manage your organization members, and invite users to products, among other roles and permissions tasks.
• Audit Logs: Having the Owner role, see and download all the recorded events related to your active products.
• Language: Select the User Portal interface language. We currently have it in English, Spanish, Portuguese, French, and Deutsch.

ElectroNeek's Documentation

We created this Documentation to provide you with detailed product content, API reference guides, How-to articles, our Release Notes and other resources designed to help you learn the basics about our products. This way, you can achieve significant productivity gains, reduce errors, and improve data accuracy in your business operations.

You can also find links to additional content, such as courses to quickly get up to speed with the platform and products. Our API Documentation contains API tools and the information you need to connect Orchestrator and IntelliDocs to other applications.

ElectroNeek Documentation is the right place for you to keep learning and answer all your questions.